A private box/branch exchange (PBX) is a business telephone system that provides services similar to a standard PBX, but does so over a company’s LAN or WAN data network rather than through the circuit-switched networks used by the traditional Public Switched Telephone Network (PSTN)
Also referred to as an IP PBX, VoIP PBX systems can typically switch calls either between VoIP on local lines or between VoIP and traditional telephone users in the same way a PBX does.
It has many features like call forwarding, voice answering, unified communications mobility, Call recording, IVR and many others.
Unified communications – Umobility:
UMobility has following key features
- Support diverse network without call getting disconnected.
- IM presence, chat facility
- Integration with existing IP PBX
- Value for money
- Supports desktop/MAC, smartphones –iOS, Androids, Blackberry.
- Simple dial facility
Call recording/Voice loggers:
Voice Logger allows you to record phone conversations into a voice database. It also allows users to manage all stored recordings and information with its management software.